Privacy

Privacy Policy

Effective Date: August 14, 2025

OVIDIA. LLC.
2918 Avenue I
Suite #5350
Brooklyn, NY 11210

This Privacy Policy explains how Ovidia LLC (“OVIDIA.,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our online shop (“Shop”). By using the Shop, you agree to this Policy.

1. Information We Collect

We collect information you provide directly to us and information automatically collected when you use our Shop.

This may include:

Personal Information: name, email address, billing and shipping address, and phone number.
Payment Information: processed securely through third-party payment providers (Shopify Payments, PayPal, or Stripe). We do not store your full credit-card details.
Order Details: items purchased, order history, and preferences.
Automatically Collected Data: IP address, device type, browser, and browsing activity collected via cookies and analytics tools.

2. How We Use Your Information

We use your information to:

Process and fulfill orders, payments, and deliveries.
Send transactional or support emails (order confirmations, shipping updates, account issues).
Improve our collections, website performance, and customer experience.
Communicate with you about new releases, offers, or updates (only if you opt in).
Comply with legal obligations, prevent fraud, and maintain security.

3. Sharing Your Information

We share your information only when necessary to operate our Shop, including with:

Service Providers: Shopify, payment processors, shipping carriers, and email platforms.
Legal Requirements: if required by law, court order, or government request.

We do not sell, rent, or trade your personal information.

4. Cookies & Tracking

Our Shop uses cookies and similar technologies to remember preferences, track analytics, and personalize your experience.

You can control or disable cookies through your browser settings. Disabling cookies may affect site functionality.

5. Data Security

We maintain administrative, technical, and physical safeguards to protect your personal information.

While we take reasonable steps to secure data, no online system is 100% secure. You use our Shop at your own risk.

6. Your Rights

Depending on your location, you may have the right to:

Access or request a copy of your data.
Correct or update your information.
Request deletion of your personal data (“right to be forgotten”).
Withdraw consent to marketing emails at any time.

To exercise these rights, email hello@ovidia.co with the subject line “Privacy Request.”

7. Email Marketing & Communications

If you opt in to receive emails, we may send updates, offers, and educational content.

You can unsubscribe at any time by clicking “unsubscribe” in any email or contacting us directly.

8. Data Retention

We retain order information for accounting and legal compliance.

Inactive customer data may be archived or deleted after a reasonable period.

9. Children’s Privacy

Our Shop is not directed toward children under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Policy periodically. Any updates will be posted here with a revised effective date. Continued use of the Shop after updates means you accept the changes.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

OVIDIA LLC.
2918 Avenue I
Suite #5350
Brooklyn, NY 11210
hello@ovidia.co